Meet Our Team – Always Consult

At Always Consult we pride ourselves on delivering the highest quality of service and professionalism to all our clients. That’s why we work with people, such as our senior associates below, who offer experience, skills and knowledge in a wide range of areas and subjects.

Carol Ewels

Managing Director

Carol Ewels set up Always Consult following a career as a highly experienced Senior Business Leader. This included more than 20 years’ service with Barclays Bank PLC, working in a variety of management and leadership roles. Her many skills include coaching and developing individuals to achieve their full potential. Carol is passionate about people development and takes professional pride in attaining the highest possible standards. Carol is a qualified Assessor in the Advice and Guidance, Customer Service, Business Administration, Management and Coaching sectors. She is the Head of the Qualification Centre and maintains overall responsibility for Assessment and Quality Assurance.

Roddy Christie

Director of Apprenticeships

After a degree in Modern History, Roddy started his working life as an Army Officer. He rose to the rank of Major with his final job being developing the management practices of military headquarters of all sizes who were deploying on operational tours. Since leaving the military Roddy has undertaken a number of roles in the UK and abroad as an Operations Manager in Africa, a Commercial Director with a global team and a Managing Director of an apprenticeship training company. Roddy is the Director of Apprenticeships at Always Consult, and is responsible for running that arm of the business. He has led the team that has developed our level 3 and level 5 apprenticeship courses and continues to develop other, new innovative and bespoke apprenticeship courses. Roddy believes passionately about the need to train leaders and managers in all work environments to ensure they are set up for success.

Tony Lloyd

Head of Delivery

Tony has worked in the sector for over 15 years after a successful career in footwear and sports fashion retailing from leaving school. He has managed varied teams across many vocational subject areas during this time. Tony is very much a people manager and is always striving to bring the best out of his teams in order to further enhance their own careers and excel at what they do. Tony’s main objective as Head of Delivery is for the whole team to strive for a higher standard of operational delivery across all areas of training delivery.

Nasreen Latif

Head of Quality

An energetic leader, with 20 years’ experience of Operations and Quality management in the Apprenticeship sector. Nasreen has worked in independent training providers and further education colleges and has a passion for promoting and delivering high quality learning and development. She believes in the development of others to maximise opportunities, promised based management and is solution focused on achieving aspirational outcomes. Nasreen has extensive experience working in all aspects of managing the apprenticeship provision including management of skills coaches, curriculum planning, quality assurance, compliance monitoring and keeping abreast of the funding rules and regulations. She has been involved in various Ofsted inspections, external audits and inspections and possess a clear understanding of each framework. As Head Of Quality, Nasreen’s role will be leading on all aspects of quality assurance.

Michael Harper

Head of Technical Services

Michael’s role is to help Always Consult’s back office to run as smoothly as possible, and to ensure that the company uses technology to its best advantage, translating business needs into practical and cost-effective technical solutions. Although he specialises in data analysis, data migration, databases and web application development, he has worked in a wide variety of roles, from teaching English to company directors in Barcelona, to developing a specialist digital CCTV application.

Ian Bedelle

Head of Careers

Ian is an experienced careers guidance specialist and has been involved in workforce development for over twenty years. This includes assessment, quality assurance and teaching roles with both apprenticeship and commercial work. Alongside his role at Always Consult, Ian is also a Chief Verifier for OCR covering careers guidance qualifications and is Lead Consultant for the End Point Assessment Organisation (EPAO) for the CDP apprenticeship.

Bill Kawai-Calderhead

Head of Clinical Leadership

Bill originally failed to get into medicine and, instead, became an Army Officer at 18 years old. Some 10 years later he decided that he actually really wanted to be a doctor and retrained. Bill did his Foundation Programme at South Tees NHS Foundation Trust where he completed the PGCert MedEd. With South Tees and Always Consult, Bill produced a specialist clinically-focused Level 3 Standard Apprenticeship, the first of its kind in the UK. Bill has presented his projects nationally and won several prizes including Trainees in the Association for the Study of Medical Education (TASME) Young Educator of The Year Award. Bill is the Head of Clinical Leadership at Always Consult. He is passionate for inclusion of clinical leadership and management within the medical training pathway to ensure doctors are prepared for their roles and strives to ingrain this into the clinical workplace.

Sheila Henshall

Head Associate

A highly experienced business advisor who is SFEDI accredited. She set up her own business after many years delivering external projects for Harper Adams University, Edgmond, Shropshire. Sheila specialises in social enterprise and business start ups, she has set up and is a Director of a Social Enterprise Company. She is a trained NLP practioner and also a qualified assessor in Advice and Guidance. Experienced in training and coaching, customer service enhancements, business performance improvements, target growth, and management skills. Sheila enjoys coaching and developing individuals to achieve their full potential. She takes professional pride in attaining the highest possible standards and thrives on working within a busy and challenging environment.

Adrian Pitt

Senior Careers and IAG Training Co-ordinator

Adrian has worked with children and young people for over 15 years. His specialism is supporting those youngsters not in education, employment or training to overcome their barriers and realise their aspirations. As an experienced practitioner, Manager and trainer for the Connexions Information, Advice and Guidance service, Adrian took his passion for supporting staff in the sector and set up his own company, Develop-meant Training Consultants, in October 2009. Having also managed a Grade “A” awarded NVQ Centre, Adrian brings his knowledge and experience of Assessing and internal Quality Assurance to his role as Senior Careers and IAG Training Co-ordinator with Always Consult.

Helen Birchall

Office Manager

Helen is Always Consult’s Office Manager, bringing with her over 20 years of experience in administration, together with sales and marketing. Helen’s role is to ensure the office runs smoothly, liaising with both associates and candidates. Helen balances her role at Always Consult alongside looking after her young family and also volunteers in the reception class of her local school supporting children with their reading and learning.